Mark Maynard is a hospitality consultant, leadership coach and speaker known for his ability to elevate service businesses to new heights of success. With a 30-year career at Danny Meyer’s Union Square Hospitality Group in New York City, Mark is sought after by organizations seeking remarkable transformation.
His keynotes, workshops, and training sessions directly confront common challenges such as productivity decline, high employee turnover, and customer loyalty issues. His presentations showcase his practical approach, empowering leaders with actionable strategies and effective solutions.
Mark's style is both informational and inspirational. He is a high energy storyteller who uses humor and humility to engage with the audience, and he is not afraid to make fun of himself to prove a point that will benefit listeners.
Mark is an Entrepreneur in Residence at Cornell's Pillsbury Institute for Hospitality Entrepreneurship, and he is a regular speaker at Columbia Business School, Cornell School of Hotel Administration, NYU, and the Institute of Culinary Education.
Outside the professional arena, Mark is an avid cyclist, a nature enthusiast, and a passionate cook, who enjoys sharing his interests with family and friends.
Mark is a transformative force in business and leadership, guiding organizations and individuals towards unparalleled success and growth.