Chris Hood | SpeakerHub

Personal Details

Bio

Chris Hood, a keynote speaker and thought leader in digital strategy, boasts over three decades of experience in online development. The author of 'Customer Transformation,' Chris provides a roadmap to customer alignment and business value, articulating a transformative seven-stage strategy. His focus on aligning with customers' evolving needs has seen application across various industries, including financial, healthcare, retail, and non-profit sectors. Currently, Chris shares his insights on 'The Chris Hood Digital Show,' helping businesses worldwide accelerate their digital potential. He formerly held significant roles at Google, where he developed transformation programs for Fortune 500 companies, and at Fox Broadcasting, introducing innovative storytelling technologies for popular shows such as Glee and American Idol. As a co-founder of Blind Squirrel Games, his influence stretches across multiple industries. Beyond consulting, Chris imparts his knowledge to Southern New Hampshire University students, bridging the gap between business and technology through courses like Business Systems Analysis.

Current position (3)

Keynote Speaker & Author

Ex-Google

Head of Business Innovation and Strategy

Google

Professor

Southern New Hampshire University

Degrees (1)

Business & Leadership

Indiana Wesleyan University

2010 to 2012

Presentations

Presentations (5)

Customer Transformation

The term "digital transformation" has grown in lore and is often overused, but what is its core definition, and why does it matter to us today? More critically, why does it matter to your customers, and what shifts are we seeing in technology that alters the focus from digital transformation to customer transformation?

Digital Transformation for Business Value

Get a deeper understanding of how Digital Transformation can be used to increase business value and deliver connected experiences your customers are expecting.

Building a Culture of Innovation

Together we'll walk through how your company can leverage technology, data, and people to democratize processes, and generate a culture that encourages innovation.

The Outside-in Perspective

Most organizations develop products and services from the inside of their business, and even those companies that claim to have a customer centric approach to design, still don't stay in touch with an external view of their company. The outside-in perspective helps get in tune with what is critical to success, and how to maintain processes that continuously focus on your customers' view of your organization.

Various - Customized Presentation

I can customize a presentation and speaking engagement to your audience, event, theme or specific need. Reach out to me and share what you are looking for, and together we can develop a presentation that will wow your audience.

Workshops (5)

Customer Transformation - Overview

1 hour

Learn how Customer Transformation can help your business align with your customers and generate business value.

API Product Strategy

2 hours

Building a Culture of Innovation

4 hours

Design Thinking

Full day

Customer Transformation - Workshop

Full day