I'm a Trusted Advisor / GigCX Expert / Connector / Leader / Orchestrator / Thought Leader
I've generated over three hundred million in net new revenue through new acquisitions and organic growth. I've also generated tens of millions in cost savings through improved efficiencies for my clients.
Founder of UNI Partners, Inc an innovative Global CX/BX/DX Advisory
I'm a Sales & Operational intelligence professional and leader who loves to deliver world-class Customer Experiences and improve OpEx by engaging the best of the best CX/BX/DX professionals located globally. With a collective belief that customer service is continually evolving, we believe that GigCX is the way of the future, and our technology will allow brands to recruit, train and manage their customer experience teams conveniently on one platform. Gig CX provides additional opportunities for growth and development, which is increasingly essential in an era when more and more executives report that their organizations are struggling to retain talent and maintain performance and productivity numbers. I am familiar with starting at zero and growing space. Many times I have to make something out of nothing or fix what people don't know is broken or I need to improve and accelerate their program efficiencies and performance. I've been in the trenches and have taken the bullets like you so I understand the pain. I advise key stakeholders and their operational teams on how to maximize productivity, increase profitability, and performance while generating better margins through a world-class GigCX economy company.