PROFESSIONAL EXPERIENCE
Speaker, Business & Training Consultant
(October 2020-current )
Involved in the Gamification project with Giza System for the onobording of new employees
Assisting Giza System distributor to sell the Phyn plus product in the Egyptian market
Delivering Training courses for students enrolled in the E.F.E program
Collaborating with Zcricles a digital transformation company in applying digital transformation techniques and developing human capabilities
Working closely with Ministry of communication and information technology in delivering leadership courses
Sales and Marketing Manager (March 2020-May2020)
I2M Tech is an Egyptian company responsible for selling and marketing IOT and Smart home automation for Belkin International.
Responsible for all business activities.
Coordinate all Sales and Marketing functions with distributors, resellers, other business partners.
Gathering client database mainly the real estate developers, Smart home companies, and System integrators.
Established a strong client relationship
Enterprise Retention and Loyalty Supervisor, Etisalat Misr (October 2018-March 2020)
Retaining and acquiring new Enterprise customers mainly in the governmental sector
Reporting suspension and churn numbers to management on a weekly and monthly basis
Negotiation with enterprise sales team regarding each Enterprise account either renewal or acquiring a new account
Collection Supervisor, Etisalat Misr (December 2017-Septmber 2018)
Collection all bad debts for ISP customers
Monitoring and Evaluating the collection agency to ensure they meet their monthly targets
Decreasing overall bad debt ratio for ISP customers by around 50%
Roaming Consultant, Saudi Telecom Company, STC-Project based (October 2016 to December 2016)
Responsible for the decrease of Roaming expenses around $17 Million during the first 9 months of 2016
Validating all unsigned roaming agreement sent by the roaming sales team
Issuing credit or debit note to roaming partners
Implemented Roaming process in STC between Sales, Settlement team and Taxation team
Analyzed financial data for STC and reported to management figures that were incorrectly calculated
Executive Account & Marketing Manager, Education for Programming & Training (November 2015 to July 2016)
Responsible for achieving the annual sales target of 120K$ annually
Develop the sales plan quarterly to achieve the overall annual target
Ensure that agreed services in concerned accounts are delivered as per agreed deals with customers
Training Consultant, Education for Employment Egypt (EFE) (March 2014 to Nov 2015)
Mentoring of Fresh graduates.
Train the trainer for the Microsoft Entrepreneurship Program for undergrads
Preparing students for Interviews
Developed new and improved training programs focused on CV writing and interviewing skills.
Commercial & Technical Roaming Specialist Orange Egypt (March 2009 to December 20
