• 20+ years of work experience. Around 14 Years of IT experience in Application Development, Machine Learning, Operations Management, Supporting services, Functional Analysis, Requirement Gathering, Business Analysis, Talent Management, etc.
• Web & Application Development in MS CRM 4.0 / 2011 / 2013 / 2015 / 2016, 2017 and Dynamics 365, Dot Net, ASP Dot Net, MS SQL, etc.
• Certified NLP Master Practitioner
• Hindustani Classical Vocalist
Technology:
Managed teams of Data Science and Machine Learning
Expertise in enabling Services and Operations Management based on ITIL framework
Has been managing MS CRM projects for last 8+ years
Has extensively worked on Technical Designing, deployments for MS CRM customizations, configurations for versions 4.0, 2011, 2013, 2015, 2016 and Dynamics 365
Very good Exposure to Microsoft .Net Technologies (C# & VB.Net - Desktop and ASP.Net), Source safe controls such as TFS, VSS, etc.
Has worked on Third Party tools Such as CMS Ektron (Content Management), Rally Tool (For Agile Scrum Implementation) and Vault Source (Source Safe Control)
Has worked on ASP – VBScript, JavaScript
Has hands-on on XSLT for XML as well as Word-ML for Open XML
Proficient RDBMS skills – SQL Server 2005 / 2008 R2
Behavioral:
Has carried out multiple in-house and external Technology and Soft Skill trainings
Good understanding and execution experience for arranging the corporate events
Does In person Counselling, coaching and problem solving
Process:
Has led Machine Learning and Data Science teams
Has handled support services and knowledge in laying of support processes based on the ITIL guidelines
Has a very good command for Project Management of various natured projects
Has a very good experience in all phases of SDLC
Good command on the underlined Technical architecture of Dynamics CRM product
Has been successfully handling client facing, functional consulting and business analysis roles and leading development teams
Artist:
Has been performing Hindustani classical vocal on any prestigious platforms in India and abroad
Has sung in private albums and published albums
Educational Qualification:
Advanced Programme of Leadership in Digital Era, IIM Lucknow
NLP Master Practitioner – Certified by ‘The Academy of Modern Applied Psychology’
MCM (Master of Computer Management) from Naralkar Institute, Pune (Pune University) with Higher Second class (year 2004-2006)
B.Sc. (Electronics) from S.P. College, Pune (Pune University) with Higher Second class (year 2000-2004)