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  • Michael Brandt - Trainer and instructor
    Michael Brandt's picture
    Michael
    Brandt
    CCXP
    Senior CX Consultant
    CX-Excellence.com
    Customer Experience Management, Improving Customer Experience, Voice of the Customer, Customer Journey Optimization (CJO), Customer Journey Mapping, Complaint Management

    A charismatic down-to-earth speaker focused on practical solutions for audiences to implement now!

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