Amy Slater

To improve the sales process, solution providers must understand what it is like being on the other side of the table. After years on the sales side, Amy Slater made the change to the customer side and what she experienced is enlightening to everyone in the channel. An important factor to understand is how the initial sales engagement impacts the customer experience. This session features tips for salespeople to leverage social selling to better engage with customers rather than alienate them. Ultimately, richer engagement will lead to higher sales rep productivity and sustainable customer loyalty. Key takeaways include: Effective ways to use social selling tools to engage with C-level buyers. The good, bad, and ugly ways sellers interact with buyers and what sellers can do to bridge the human divide that often ensues. Steps you can take to improve the buyer-seller relationship and create long-lasting loyal customers.

This session will examine the six disciplines of powerful leaders who foster a positive, productive, innovative and high-performing company. These leaders love their teams and show genuine interest in their employees. They see them as human beings. They also give praise which shows that a leader is paying attention even if it is attention to the small things. Attendees will also gain insight into the other disciplines of powerful leadership including how to use power sparingly and how they surround themselves with high-performing individuals who can help grow the corporate culture. For the sixth and final discipline, attendees will have to show up to hear it and engage in a powerful discussion.