Andrew Vorster

The technology fuelled future is both frightening and fascinating in equal measure. Andrew will cover the disruptive trends that are impacting business models and transforming our behaviours while providing insights into the implications these will have on you and your industry. Andrew’s engaging, storytelling style will reduce the audience’s fear of the future, helping them to embrace change and open their minds to new and exciting opportunities. They will be motivated, questioned, challenged and inspired, leaving the session with a new outlook on what lies ahead.

To become an innovative organisation, department or individual, you have to think beyond the “idea funnel” approach adopted by so many organisations. This colourful, high energy session introduces a metaphor that provides an overview of the wide range of activities that will get the entire organisation inspired and involved in moving the dial from “innovation is something done over there” to “WE are all innovative!”. This works at the level of a small team, through a department or division, out to an entire organisation, regardless of it’s size. The feedback has been great so far – I’ve even had a COO recount 2 instances of staff behaviour change that had a positive impact on their business within a few hours of the session!

Technology is driving change at an unprecedented pace! Our appetite for technology adoption (perhaps even addiction?) seems to show no bounds. Consumer behaviour is changing as a direct result and so are their expectations of organisations they interact with. Andrew will highlight some of the key technologies and trends impacting customer experience and loyalty right now and in the immediate future. He will tell you “what” is going on right now He will provide some insights into “so what” the implications are He will challenge you to consider “now what” should you be doing about it?