Arik Fletcher

Only 5% of organisations achieve meaningful ROI from AI and technology initiatives. This session examines why, drawing on a platform-agnostic evaluation methodology tested across Claude, ChatGPT, Microsoft Copilot and Google Gemini. Attendees learn how to move from experimentation to production deployment with measurable outcomes, why AI acts as a force multiplier that worsens weak systems and data and improves strong ones, and how to build the foundations that separate a strategy that stays in a document from one that delivers results.

How can a consulting or delivery team double its output without doubling its people? This session shares an AI-augmented delivery model that doubled consultant capacity and delivered three to five times client ROI. It covers the practical mechanics of embedding AI into professional workflows, the governance guardrails that keep quality and data safe, and how to measure genuine productivity gains rather than vanity metrics. It also addresses the most valuable return: giving skilled people time back for the work only they can do.

Not every organisation needs, or can afford, a full-time technology executive. This session explains the fractional CxO model from the inside: when interim CIO, CTO, CISO or DPO leadership works, how to structure the engagement, and how it translates complex technology decisions into board-level clarity. It draws on real fractional delivery during transformation, M&A integration and strategic technology initiatives, and sets out how leadership teams can make confident, informed investment decisions.