Deena Chadwick

Commonsensical Documentation is a guide to simple, lean, and agile technical writing. This course is about blending the best practices of communication and technical writing with a little common sense. By combining these principles Technical Writers and Business Analysts can produce documentation and technical communication that will be valuable and appreciated. Learning Objectives: • Why Technical Documentation & Communication Are Vital To Any Project • How To Turn Complicated Ideas Into Simple, Lean & Agile Communication • How To Avoid Common Pit Falls & Mistakes

A CommonSensical guide to managing Scope Creep for Project Managers, Product Owners and Business Analysts. Scope creep is one of the most common problems faced by Project Managers, Product Owners and Business Analysts. Even in Agile and Iterative Development, there is no way to completely avoid Scope Creep. It stands to reason that the best way to deal with scope creep is to meet it head-on with logic and common sense at your side. This course will outline techniques or ways to approach scope creep in a CommonSensical way. You will leave this presentation with either new ideas or refreshers on the following: • Communicating Scope Creep is like Delivering Bad News (Tips and Tricks on Delivering Bad News) • The 5 Ws of Scope Creep (Who, What, When, Where, & Why) • Approach Scope Creep the way you Approach Risk (How to Accept It, How to Avoid It & How to Mitigate It)

Requirements elicitation is not simply gathering requirements. Requirements are not just laying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding what business needs by seeking, uncovering, acquiring, and elaborating. CommonSense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts at asking questions and getting answers: Who are the experts at asking questions and getting answers? The top three answers: • FBI Agents • Mothers of Teenagers • Curious 2 Year Olds This presentation focuses on the 2nd BABoK Knowledge area: Elicitation and Collaboration. Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation.