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  3. Donna J. Wolfe
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Donna J. Wolfe

Owner/CEO
PointAcross Info Network, LLC
Country or state 
United States
Fee 
Ask for pricing
Volunteer:
Yes

Personal Details

Bio

Since 2005, PointAcross Info Network, LLC, has provided trainings with Communication as the common thread. Whether the attendees are Law Enforcement, Mental Health Professionals, Nursing Students or the Community, our pace and message remains the same, Be Safe... Be Prepared. Our experienced team specializes in different areas and can be former law enforcement, MH Prof or rarely, an incredible, versatile actor. We have working relationships with SFPD, OPD, SPD, Yolo Co. SJPD and Santa Rita Jail and provide the scenarios and role playing component within their, Crisis Intervention Team Training, or, CIT.

PointAcross Info Network also provides many other specialized courses and can provide CEUs . The Adolescent Self-Harm Culture and the Crisis Intervention and De-escalation Workplace Violence Training, are particularly booked and sought after. We customize the business request for various businesses and individually tailors for their specific needs and focus on Identifying Risk Factors and Responses and provide proper planning and policy development.

Our team, again comprised of professionals including retired Police/SWAT team members, Hostage Negotiators and tactical trainers, retired Lieutenants, psychiatric nurses, MFTs and Security personnel.

Please watch our News Coverage below...

Current position (1)

Owner/CEO

PointAcross Info Network, LLC

Presentations

Presentations (1)
Crisis Intervention & 5150 Overview

Obj.: Diffuse and de-escalate volatile situations with Effective Communication Skills
• Express yourself with a more disarming, yet, commanding presence
• Provide short, simple and clear choices for the patient and practice the 5 word sentence rule to reduce stimuli
• keep the patient more focused on feeling safe
• Be in charge of your behavior and learn what others see
• Improve your own style and skills and become more comfortable when taking the “lead” role in charge of communication
• Learn, verbatim, questions you must ask to get a clear idea of what the patient may be experiencing, the information needed make a good plan and the non-threatening tones necessary for patient to make a safer choice
• Embrace being genuine and respectful while giving directives for you targeted outcome.
• Tips for diffusing a patient who may appear; angry, confused, paranoid and/or psychotic.

Past talks (1)
Working Effectively with Psychotic Patients
D. Wolfe/ PointAcross Info Network, LLC
site
2016
  • All (1)
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Expertise (23)

Skills & Trades
Professional Training Building a resilient culture Well-being Business Success Communication Crisis crisis intervention crisis management Non verbal communication Nursing Education continuing education Mental health Mental Health Professionals Crisis Communications business security workplace violence conscious workplace culture Customer Service and Hospitality Excellence Mental Trainer Speaker trainer Adolescent Health Customer Service Business
Recommendations
Why choose me? 

Solid presence, engaging , humorous , thorough, with roleplays for increased absorption/experience.

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