Forrest Tuff

This presentation is designed to identify tools that can enable an individual to become a better public speaker. Whether you are looking to become a paid professional or simply a person that wants to effectively share a message to a group or organization, this talk is for you! Audience members will learn to: • Face the Fear of Public Speaking • Methods to Organize a Speech • Effectively Engage an Audience

This talk focuses on how an effective video, proper use of social media, and customer engagement can have a positive effect on your bottom line. Audience members will learn: • How to tell the RIGHT story and find your clients. • How to create an engaging video and understand analytics. • Proper techniques for customer service and retention.

Have you ever been excited about the opportunity to work with a new client on a major project? The prospect of a new experience, financial gain, and the potential for quality referrals looms on the horizon. Suddenly, that scenario seems like a distant dream. Due to unforeseen circumstances, the project is now in jeopardy of going down in a ball of flames. Is it possible to achieve a favorable outcome? Audience members will learn: • How to create a contingency plan when starting a new project. • Customer service techniques to help your team and client weather the storm. • Methods to salvage the business relationship.