Francois Aubert

Shake a tree and you'll find dozens of leadership theories falling from it! Leadership styles are often shaped by the education and experiences we receive. Too frequently, though, people end up rigidly adhering to one particular model. But are we, as human beings, really that simple? Of course not. That’s why we’ll explore the five core values of leadership as defined by the Institute of Leadership: Authenticity, Vision, Achievement, Ownership, and Collaboration. We'll reflect on each value, discuss its meaning and importance, and explore how every participant can walk away with key insights to reflect on and use to strengthen their own leadership.

We will look at the latest developments linked to digitalisation, particularly in the field of value-added services to clients and members. We will then analyse how clients’ and consumers’ expectations are impacted, what their new expectations are, and how to meet them. We will also explore future developments and their impacts. Finally, we will look into a possible to-do list, allowing each participant to have practical and relevant takeaways.

Private Banking, or Private Wealth Management, offers a full range of services for wealthy individuals ("High Net Worth Individuals"), to help them in our increasingly complex world. But this is often not enough to address the problems of Ultra High Net Worth Individuals. Since this market segment represent 1/3 of the HNWI's wealth, Family Office service providers emerge in many countries around the world. This speech will address the main differences between the two markets' segments, with a focus on the needs of UHNWIs, the services required and how to structure such a Family Office.