
Gernot Brettschuh
Lead IT Demand and Resource Management Austria • Zurich Insurance
Austria •
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About
Where others see silos, I build bridges! Navigating transformation between business and tech in BFSI
Speaking Topics
Signature Programs (1)
How to think about and build digital transformation to generate special value in customer interacation an sales in insurance. - Taking the corporate strategy into account, choose the right path for transformation by combining demand management, customer expectations and stakeholder management. - Success criteria and challenges in the technical implementation and in the handover to IT Service Creation, considering existing architecture, innovative solutions, design-to-budget and go-live. - Deep dive into innovation management and some cutting-edge approaches for sales and customer service in Zurich.
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