Jennifer Furlong

This talk explores potential shortcomings when practicing the Golden Rule as it pertains to our most important, long-term relationships, whether they be personal or professional, and suggests a better alternative - The Platinum Rule. Instead of treating others the way we want to be treated, we should treat others the way they want to be treated.

To err is human. There is nothing like that sense of relief when you mess up and you realize nobody was there to witness it. But what about when you mess up royally and everybody is there to witness it? That happened to me when I was a young Marine, facing my colleagues for the first time after having been demoted for something embarrassingly dumb. I was humiliated. I thought I was a kickass, strong, positive female role model. I still was. I just had to realize it and give myself permission to be human. The wonderful thing about messing up, is you have the opportunity to do better. And just a couple of months later, I was meritoriously promoted. This talk focuses on how to pick yourself up when you've been knocked down in public.