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Books & Articles (11)
Awards & certifications (11)
Top 100 Customer Success Strategist
Short-listed for the Women in Tech Excellence Awards: 'Team Leader of the Year'
Short-listed for the Women in Tech Excellence Awards: 'Role Model of the Year'
ICMI Top 50 Thought Leaders 2018
2018 CX Impact Award Semi-Finalist (Provider)
EMEA Sales Outstanding Performance Award FY2018
Top100 Customer Success Strategist
Short-listed for the Computing ‘Women in IT Excellence Awards’ for the category ‘Role Model of the Year’ 2017
Customer Experience & Engagement Exceed award for Outstanding Contribution
Top Presenter award for lead presenting ‘Women in IT’ Birds-of-a-Feather session
Why choose me?
Following a free consultation, Katrina’s presentations and workshops will be tailored to your needs.