Marc Haine

Imagine if your product or service resonates so deeply with your people that it becomes an integral part of their life. Imagine if you become THE brand of choice and an innovator in your industry. Imagine if every time your customers walk through the door, you create a show-stopping, jaw-dropping experience that is designed with them in mind. What difference would that make? Lights! Camera! Action! uses the lens of live theatre to give your business a new perspective. Marc’s unique framework pulls back the curtain and puts your business centre stage. In this humorous and interactive session, Marc uncovers a razzling, dazzling focus for your business so that you, your team, and your customers are jazzed with anticipation. This is an opportunity to script and ramp up your business so you can set, stage, and perform like never before. If you’re looking to create the show-stopping, jaw-dropping experience your customers and employees deserve, this presentation is for you!

Starting from the first time a person comes across your business, they will migrate through various levels of engagement during their time with you – whether they are a client or an employee. Are you doing what’s required to fulfill their needs and keep them engaged? “Onboarding” is a technique that businesses use. The challenge with current “onboarding” processes is that we invest so much when people start with us, then we close the spigot of support, and abandon our new person to fend for themselves. As a result, people begin to feel unsupported, devalued, and eventually disengaged. This leads to lower productivity, lower sales, and severed ties. In Strings Attached, you and your team will uncover how a person’s journey with you, your company, and your brand is tied together through various points of connection. If you’re looking to create a path towards higher engagement, increased levels of loyalty, and a brand people will feel connected to, this presentation is for you.

Are you struggling to be seen, heard, and valued? Do you find that you’re stuck in the sea-of-sameness? What needs to change so that you shine and your uniqueness attracts those that matter the most? In this program, Marc uncovers the three components to becoming a category-of-one – that is, you become the leader of choice, the business of choice, and the employer of choice. Learn Marc’s proven formula that will put you and your business into the Golden Spotlight – that spot where your employees want to work for you, where your customers are raving fans, and you are known as the best in your industry. Program takeaways: Uncover three key components every business needs to get out of the sea-of-sameness and into the Golden Spotlight Give your team the tools they need to razzle dazzle your customers Learn how to not just sell what your customer want; rather, deliver a solution they need