Matt Philpott

Mixed in with some mind-bending tricks and insight into your brain we look at how the approach to saving lives with CPR can give us an insight to how we run incidents or work with teams to solve problems. There are 5 things we need to consider when trying to get the best out of our any team, either as a leader or team member. We take a look at each of them and how knowing about it can change the way you manage an incident and save a life.

The healthcare industry is currently caught in "The Persona Paradox," a period of unprecedented change where AI’s role oscillates between a time-saving digital scribe and a life-saving specialist. By categorizing AI into two distinct "buckets"—Generative AI for reclaiming human connection and Predictive AI for spotting invisible clinical patterns—this session provides a clear framework for understanding how technology is already increasing cancer detection rates and drastically reducing emergency treatment times. However, rapid adoption brings significant ethical risks, specifically the "Black Box" of baked-in bias. By examining the "Proxy Error"—where algorithms can unintentionally scale historical healthcare disparities—this presentation highlights why high-tech tools require high-touch leadership. Participants will walk away with a roadmap for balancing machine efficiency with human intuition, ensuring that as we automate the administrative burden, we never lose sight of the patient.

This interactive session allows participants to take on the role of the senior leadership in the IT function of the Department of Monetary Affairs. It is designed to follow the 7 stages of the cyber kill chain developed by Lockheed Martin and brings in research by the US Department of Homeland Security, various cyber specialist incident companies and real-life public examples. At each stage various aspects of a building cyber issue are exposed, allowing the participants to vote on decisions that need to be made. The decisions are made under a time limit of a few minutes via slido and decide what actions are taken, and the repercussions as a result. Culminating in a full-blown ransomware attack the participants must make some tough decisions that ultimately could result in them losing their job, or the departments data. The outcome, other than high blood pressure and a raised heart rate, is to put a real-life example of a cyber incident against a known kill chain approach.