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Frontline digital leadership with deep, crisis-tested public sector experience and insight.
How CPR saves lives and IT incidents // 30/45/60 minutes
Mixed in with some mind-bending tricks and insight into your brain we look at how the approach to saving lives with CPR can give us an insight to how we run incidents or work with teams to solve problems. There are 5 things we need to consider when trying to get the best out of our any team, either as a leader or team member. We take a look at each of them and how knowing about it can change the way you manage an incident and save a life.
The Persona Paradox: Navigating the Future of AI in Healthcare // 45 minutes
The healthcare industry is currently caught in "The Persona Paradox," a period of unprecedented change where AI’s role oscillates between a time-saving digital scribe and a life-saving specialist. By categorizing AI into two distinct "buckets"—Generative AI for reclaiming human connection and Predictive AI for spotting invisible clinical patterns—this session provides a clear framework for understanding how technology is already increasing cancer detection rates and drastically reducing emergency treatment times. However, rapid adoption brings significant ethical risks, specifically the "Black Box" of baked-in bias. By examining the "Proxy Error"—where algorithms can unintentionally scale historical healthcare disparities—this presentation highlights why high-tech tools require high-touch leadership. Participants will walk away with a roadmap for balancing machine efficiency with human intuition, ensuring that as we automate the administrative burden, we never lose sight of the patient.
Pocket to Pathway // 15/30 minutes
In this thought-provoking presentation, Matt Philpott will share his personal vision for the future of healthcare, inspired by his recent journey with the NHS. He will explore the potential for a digital redesign of care pathways, emphasising the importance of standardising care across various specialties to ensure consistency and efficiency in patient care. Through his perspective, he will discuss the integration of diverse systems to support the seamless patient journey through primary and secondary care. Highlighting the need for a combined team approach, this presentation will underscore the significance of collaboration in optimising the patient experience. Join Matt as he shares his insights and aspirations for a more connected and efficient healthcare system.
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