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Michael Solomon

Ph.D.
Professor of Marketing
Saint Joseph's University
Country or state 
United States
Available to 
Global
City 
Philadelphia
Fee 
Languages 
English
Volunteer
No

Personal Details

Bio

We buy what we are and we are what we buy.

Michael “wrote the book” on understanding consumers. Literally. Hundreds of thousands of business students have learned about Marketing from his books including Consumer Behavior: Buying, Having, and Being -- the most widely used book on the subject in the world.

Much in demand as a keynote speaker, Michael often is asked to provide briefings to global executive teams who want significant increases in their bottom line and who understand that’s accomplished by a deeper connection with their customers.

Michael’s mantra: We don’t buy products because of what they do. We buy them because of what they mean. He advises global clients in leading industries such as apparel and footwear (Calvin Klein, Levi Strauss, Under Armour, Timberland), financial services and e-commerce (eBay, Progressive), CPG (Procter & Gamble, Campbell’s), retailing (H&M), sports (Philadelphia Eagles), manufacturing (DuPont, PP&G) and transportation (BMW, United Airlines) on marketing strategies to make them more consumer-centric. He regularly appears on television shows including The Today Show, Good Morning America and CNN to comment on consumer issues, and he is frequently quoted in major media outlets such as The New York Times, USA Today, Adweek and Time.

As a Professor of Marketing (in the Haub School of Business at Saint Joseph’s University in Philadelphia) and an industry consultant, Michael combines cutting-edge academic theory with actionable real-world strategies. He helps managers get inside the heads of their customers so they can anticipate and satisfy their deepest and most pressing needs – today and tomorrow. An executive at Subaru said it best: “The man is a scholar who is current and street-wise.”

Michael’s most requested keynote, “Earth Shaking Trends: What You Need To Know Now About Keeping Your Top Consumers,” will help you to reach – and engage – fickle customers. He will show you how to harness the power of collaborative consumption. He will inspire you to turn customers from pawns into partners as you develop new products and communications strategies. Michael also shares his insights about current issues and challenges in consumer behavior in his other speeches:

• The Young and the Restless: Capturing the Hearts, Minds and Wallets of Millennials

• The Psychology of Fashion

• The Future of Social Media and Shopping

• Gamification and Other Ways to Energize Sleepy Customers (and Employees)

Michael is passionate about the extraordinary world of the ordinary consumer. He brings humor and arresting visuals to his keynotes to show how everyday behaviors are much more meaningful than you thought – and an essential pathway to grabbing the attention and loyalty of your customers. The marketing guru Philip Kotler summed it up when he stated, “Solomon has the mind of a scientist and the writing flair of a journalist.”

Current position (1)

Professor of Marketing

Saint Joseph's University

Degrees (1)
Ph.D. Social Psychology
The University of North Carolina at Chapel Hill
1977 to 1981

Presentations

Presentations (5)
Earthshaking Trends: What You Need To Know NOW About Keeping your Top Consumers

Fundamental categories that form the bedrock of marketing strategy and customer insights simply no longer exist. You need to understand the new landscape of consumer behavior so you don’t get left in the dust.

In this fast-moving program you will learn:
How you can reach today’s consumers, who plug into a “hive mind” that tells them what to buy.
Why the debate about “offline versus online” marketing strategies is useless.
How to market with rather than market to your customers.
Why your customers rely upon your brands to tell them who they are.
How to develop new killer products and services by demolishing your industry’s walls.

The Young and the Restless: Capture the Hearts, Minds and Wallets of Millennials
We Really ARE What We Wear: How The Psychology of Fashion Influences Consumer Behavior
The Many Faces of AI: Persuasive Salesbots and Tomorrow’s Customer Experience

Everyone is buzzing about Artificial Intelligence these days, as well as they should. Machines that “think” for us already are transforming how we work, play – and shop. McKinsey tells us that some 29 million U.S. homes used some form of smart technology last year, and that number grows by over 30 percent a year.

Many organizations now deploy robots, avatars and chatbots to perform tasks we used to ask flesh-and-blood people to do. This suddenly makes the age-old question of what makes us human much less theoretical. Self-driving cars threaten to replace truck drivers. IBM’s Watson beats chess masters and veteran Jeopardy game show contestants. Movies and TV shows like Blade Runner, Westworld, and Humans that focus on the civil rights of synths, replicants and androids are center stage in popular culture. Alexa and Siri are our new guardian angels.

Where does the person stop and the machine start?

We Really ARE What We Wear: How The Psychology of Fashion Influences Consumer Behavior

“We buy products because of what they mean, not because of what they do.”

That insight is crucial for any industry that touches consumers. Customers literally choose from thousands of options – and most of them have very little to do with functionality. However, that doesn’t make these decisions unimportant by any means. The selection of a watch, a bracelet, a pair of glasses or many other items reflects deep-seated values and beliefs about appearance and the consumer’s identity. We can think of the body as a canvas, where the shopper chooses from a “palette” of accessory items, apparel, footwear, cosmetics and other products to paint a picture s/he wants the world to see at a fixed moment in time. Marketers need to dig deeper if they want to sync their offerings with what their customers seek.

Past talks (5)
We Really ARE What We Wear: How the Psychology of Fashion Influences Consumer Behavior
The Accessories Council
New York City
2016
Earthshaking Trends in Consumer Behavior
Argyle CMO Forum
Philadelphia
2015
Drive a Kilometer in Your Customer’s Shoes: Designing for the Attention Economy
Skoda Auto University
Prague, Czech Republic
November 15, 2019
The Many Faces of AI: Persuasive Salesbots and Tomorrow’s Customer Experience
Shopper Brain Conference
New York City
November 21, 2019
Why Fashion Brands Die & How to Save Them
The Accessories Council
New York City
November 13, 2019
  • All (3)
  • Videos
  • Photos (1)
  • Slides (1)
  • One sheet (1)
This speaker hasn't uploaded any videos yet.
Solomon argyle cmo forum
This speaker hasn't uploaded any press information yet.

Books & Articles (8)

Consumer Behavior: Buying, Having and Being
Pearson Educatio,
2016
Social Media Marketing
SAGE,
2015
Conquering Consumerspace: Marketing Strategies for a Branded World
2003
Marketers, Tear Down These Walls! Liberating the Postmodern Consumer
Bookbaby,
2019
https://www.michaelsolomon.com//wp-content/uploads/2018/03/2-Solomon-Participatory-Digital-Culture.pdf
https://www.michaelsolomon.com//wp-content/uploads/2018/03/2-Solomon-Participatory-Digital-Culture.pdf
Transfer of Power: The Hunter Gets Captured by the Game
How do People Make Sense of Wearables?

Expertise (9)

Business
Media & Marketing
PR & Communications
Advertising Brand Marketing Social Media Marketing Consumer Goods Consumer Behaviors Retail

Clients

Under Armour
Prudential
Intel
Levi Strauss
CrossFit
United Airlines
BMW
U.S. Army
Nielsen

Awards & certifications (2)

Tengelmann Award for Excellence in Teaching and Research
Saint Joseph’s University
2018
Marketing Innovator of the Year
Marketing Management Association
2018
Recommendations
Why choose me? 

Do you know what your brand MEANS to consumers? The answer may surprise you.

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