Mireille Mortimer

This program is intended for beginners and provides an overview of what a thorough and proper investigation looks like. We will review investigation basics, such that participants will leave with the ability to issue spot and identify areas where further attention is required, either with respect to their own training or in the course of conducting an investigation. We will cover: - how to organize and plan the investigation, identifying potential sources of evidence, conducting interviews, assessing credibility, and report drafting.

This program is intended for those who have previously conducted workplace investigations and are looking to hone their interview skills. We will review how to prepare for an investigative interview, building rapport with witnesses, opening comments, the funnel method of questioning, how to maintain confidentiality, and how to obtain the best and most accurate information from witnesses.

This program is intended for beginner and intermediate investigators. We will review a number of misconceptions respecting workplace investigations, including: - the proper standard of proof - what to do about he said/she said complaints - whether it is okay to make a an inconclusive finding - whether credibility refers to lying - uses to which an investigation report can be used and whether you have to prove it again And more.