Abilene, Texas, United States •
$1,501 - $5,000
About
After almost thirty years serving customers in many ways, I have seen so many ways we fail them. I have spent years looking back at situations, looking at how employees are trained, and how companies are run, searching for a way to ensure people aren't reduced to numbers. With this research, I have found that simply ensuring your employees know that they must treat each interaction as they'd want someone to treat their own family, I can help you show them how to build relationships, not just close calls.
See the Person: Focusing on the person you are interacting with, rather than their issue, will build a relationship.
Your perspective matters!
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