SH Team

She / Her / Hers

Racquel Gabuna

Customer Support Specialist

SpeakerHub

Country or state

Philippines

Available to

Global

City

Fee

Languages

English

Volunteer

Timezone

Asia/Manila

Personal Details

Bio

An Experienced Customer Support and Project Management Manager with a demonstrated history of working in the internet industry.

Skilled in Customer Service, Leadership, Project Management, Research, Microsoft Office, and Virtual Assistance.

Her two decades of doing customer service helped her specialized in delivering online support to the clients in a professional and organized manner. She is adept at analyzing and resolving customer concerns using established procedures.

She firmly believes in Psalm 90:17 - the Lord will establish the work of her hands.

Current position (1)

Customer Support Specialist

SpeakerHub

All (2)
Videos
Photos (1)
Press information (1)

This speaker hasn't uploaded any videos yet.

This speaker hasn't uploaded any slides yet.

This speaker hasn't uploaded any one sheet yet.

Writing Customer Service Emails

E-courses (1)

SpeakerHub E-course

Fee: paid

Books & Articles (5)

I work online

SpeakerHub 2019: The first 3 years in review

2017: Year in review

2016: Our first year in review

World of Speakers hit 50 episodes (the team’s top picks)

Expertise (26)

Red Hat only

Would the individual be willing to contribute in the following opportunities as part of their speaking engagement? (choose all t

Press interview

Analyst interview

Reviews

Testimonials (2)

As a patron/customer of the SpeakerHub platform, I have had a number of interactions with Racquel Gabuna over the past two years. It is with pleasure that I recommend her as an outstanding professional in customer support and efficient, on-line follow-up. While many may be adept in these skills, what separates Racquel from others is her consistently kind, respectful, and personable approach. From my perspective, that genuine concern and care for customers is what elevates the quality of the site as a whole and has made me a loyal supporter and advocate of the platform.
Maura Sweeney
Thought Leader & Ambassador of Happiness
New Vision Entertainment
Verified
Racquel is a delight to work with. We have been working together since 2015, and she is consistent, steadfast, polite, and hardworking. When faced with a new task, she asks questions, asks for feedback, checks in, and learns quickly. I have enjoyed working with her on a personal level as well, she is a lovely person and maintains a warm professionalism in all her communication. I am happy to recommend her and am confident that she would be an asset to any organization looking for a dedicated and professional team member.
Esther Snippe
Content Creator
SpeakerHub
Verified

Why choose me?

If you want to keep doing the tasks that you love and delegate the rest, hire me!

Affiliations

Red Hat

TCC's XP3RT Network