Trent Salvaggio | SpeakerHub

Personal Details

Bio

I am an international keynote speaker, researcher, author, professor and executive who is recognized as an expert in human capital, leadership, organizational transformation, and the Future of Work. A trusted advisor to Fortune 500 companies, academic institutions and government entities, I specialize in the scholarship and practice of interpersonal behaviors including Employee Experience (EX), managing organizational uncertainty and driving digital transformation & innovation. My energetic and informed keynotes provide deep insights and inspire audiences to action.

Current position (2)

Director, Enterprise Transformation

TTEC

Executive Director

IoT Talent Consortium

Degrees (3)

PhD - Business Administration; Management and Organizations

Trident University International

2009 to 2014

MBA

Charleston Southern University

2006 to 2008

Bachelor - Management

Charleston Southern University

2003 to 2007

Presentations

Presentations (24)

The formula for success: (CX + EX)DX

Customer Contact Week

Professor Salvaggio presents a research-based discussion on what great CX looks like and how you deliver it in a time of significant economic headwinds and uncertainty. It is more important than ever to have a deep understanding of your customers’ intent(s) in every interaction, while also closely managing your employees’ changing needs, and the adoption of technology investments critical to your CX design and delivery.

Leadership and the Future of Work

TTEC Client Advisory Board Meeting

Reimagining leadership for a complex, multi-generational workforce. Empowering top talent to achieve organizational objectives.

Delivering on the promise of exceptional employee experience

American Banker, Digital Banking

Orchestrating the Digital Experience into a holistic, human centered approach to deliver extraordinary EX & CX.

DELIVER CX WITH THE RIGHT EX: How to Stay On Top of the Game of Personalization

Presented at Customer Experience for Financial Services

The pursuit of delivering CX starts with delivering the right EX. Join us for a discussion on navigating multi-generational workforces with a spotlight on Millennials and GenZ in an everchanging market.

Leading innovation within your organization

Presented at Industry of Things World USA, November 7-8. Boston, MA.

Crossing the Chasm. Bridging the Divide to Achieve Digital Reliability Transformation.

Presented at the Society for Maintenance and Reliability Professionals 27th Annual Conference, October 7-11. Louisville, KY.

Leading and inspiring innovation.

Presented at the Internet of Things Talent Consortium Annual Members Meeting. June, 2019. Milwaukee, WI.

Navigating the people-impact of digital transformation.

Presented at the Corporate Leaders Roundtable at LiveWorx. June, 2019. Boston, MA.

Developing the IoT workforce. From school into the workforce.

Presented at Internet of Things World. May, 2019. Santa Clara, CA.

Internet of things execution workshop: Developing capabilities to achieve competitive advantage.

Presented at IoTinnovatech. May, 2019. Santiago, Chile.

How does an organization prepare for IoT and broader digital transformation?

Presented at IoTinnovatech. May, 2019. Santiago, Chile.

Implications and considerations for the 4th industrial revolution.

Presented at the New Law Institute – Technology and the Future of the Profession. March, 2019. Sao Paulo, Brazil.

Impacts of IoT in the Corporate Sector.

Presented at Porto Digital. March, 2019. Recife, Brazil.

IoT and emerging technologies.

Presented at the 2018 State of South Carolina Cyber Security Awareness Symposium. October, 2018. Columbia, SC.

Reimagined: Talent and Competitive Advantage in the Digital Age.

Presented at the 2019 LIDE Futuro – Pernambuco Competitiveness and Innovation Forum. March, 2019. Recife, Brazil.

Implications and considerations for the 4th industrial revolution.

Presented at the New Law Institute – Technology and the Future of the Profession. March, 2019. Sao Paulo, Brazil.

Oh, the humanity! Organizational transformation for the digital revolution.

Presented at Industrial Internet of Things Talks. October, 2018. Boston, MA.

Organizational transformation in an age of information abundance.

Presented at Smart Industry. September, 2018. Chicago, IL.

Bridging the skills gap and developing the IoT workforce.

Presented at Internet of Things World. May, 2018. San Francisco, CA.

The ‘S’ in IoT stands for security.

Presented at the 2018 State of South Carolina 2nd Annual Cyber Security Summit. May, 2018. Charleston, SC.

How to drive digital transformation across organizations.

Presented at IoT Build. March, 2018. San Francisco, CA.

New technology and IT change management skill sets.

Presented at IoT Build. March, 2018. San Francisco, CA.

Your career: Certifications, degrees, or just in time training?

Presented at SDXE – The Software-Defined Enterprise Conference and Expo. September, 2017. Austin, TX.

Helping companies to realize the value of IoT through talent innovation.

Presented at the Internet of Things World Forum. May, 2017. London, UK.

All (2)
Videos
Photos (1)
Press information (1)

This speaker hasn't uploaded any videos yet.

IoT World 2019

This speaker hasn't uploaded any slides yet.

This speaker hasn't uploaded any one sheet yet.

Valor Economico - English

Books & Articles (6)

Towards a more complete understanding of the effects of the virtual environment on the relationship between leadership style and outcomes of LMX relationships.

ProQuest,

2014

Complexity and the Employee Experience

Do Change Models Really Change?

A New Position on Digital Transformation

Examining the relationship between charismatic leadership and the lower-order factors of LMX: A follower based perspective of the moderating effect of communication frequency

Do e-learning tools make a difference? Results from a case study.

Expertise (13)

Clients

TTEC

Rockwell Automation

Cisco

Michelin

State of South Carolina

New Law - Brazil

College of Charleston

Society of Maintenance and Reliability Professionals

Awards & certifications (2)

Smart Industry 50 - Innovators on the leading edge of digital transformation

Smart Industry / Putman Media

2018

100 Most Influential IoT Leaders

IoT World

2021

Reviews

Testimonials (1)

What a truly inspirational speaker Trent was at our Industrial IoTTalk which took place in Boston a few weeks ago. The messages and data Trent shared with the audience of industry leaders responsible for Industry 4.0 and Digitisation from different industries was very pertinent and timely and this reflected in the significantly high numbers of "Excellent" as feedback given by our participants. In fact Trent was one of the 3 best speakers for the event and I have no hesitation in working with Trent again for our 2019 programmes. Thank you Trent. Kamran Yousaf, Project Director Global Manufacturing Strategies, London
Kamran Yousaf
Verified

Why choose me?

An award winning innovation and Future of Work thought leader who inspires action.