Candice Gottlieb-Clark, MS, BCE

In our evolving work landscape, skills for managing conflict are essential. Leaders, managers, and employees need skills that address friction before it interferes with teamwork, productivity, and talent retention. Through story-telling this session informs and inspires while providing actionable lessons in conflict prevention and management.

Conflicts – big and small – undermine the very foundation of your organization. Yet they arise everywhere: from differences in personality and communication styles to divides around generational differences and deeply held beliefs around sex, race, and politics. Complicate that with a little remote work, and even the most successful leaders can find themselves losing focus on important goals when minor issues explode into a time-consuming crisis. This program will build a new perspective about conflict and teach simple communication strategies to navigate these workplace challenges with ease and success.

In the ever-shifting landscape brought about by a hybrid-workforce, a racial reckoning, political upheavals, and more. Leaders across the globe are searching for solid ground as they navigate toward a new normal. While change is inevitable, the skills of a successful leader are not determined by an event, but through the leader's ability to galvanize a team. This self-reflective program illuminates three key pillars of successful leadership: trust, role-clarity, and conflict management. Through storytelling, this program empowers leaders to better understand their strengths and weaknesses and to track those to the performance and behaviors of those who report to them. Beyond developing insights that pave the way toward lasting change and stronger, healthier teams, this session provides actionable strategies leaders can champion for cultivating trust, defining roles, and managing conflict effectively and purposefully.