Crystal is fanatical about Sales and Customer Experience!
An accomplished Senior Executive, and Customer Experience Thought Leader with more than 22 years of success in the retail, construction, non-profit, and hospitality industries. Crystal brings great value to companies seeking guidance on leadership development, talent management, creative recruitment and engaging spirited results. Her broad areas of expertise include sales growth, management development, leadership training, coaching, executing company vision strategy, as well as journey mapping the employee amd customer experience.
Her career has taken her around the world, creating a global brand for herself and the INSIDE View. Her focus is simple; tap into the passion and purpose of sales leaders, enhance the consumer experience from every angle, and change the paradigm of organizational culture by setting a new best-in-class standards. Her approach is unique and has become a disruptor in the Customer Experience and training industry. With the use of multimedia reporting tools, her approach is one of a kind.
Averaging 80% YoY increase in Sales and an average of 90%+ YoY organizational engagement increase for her clients. For Mountainview Homes, she credits her team for winning the 2011 “AVID Customer Experience Award,".
Crystal is Certified as a John Maxwell Leadership Coach & Keynote Speaker. Her son Zorique (14 years old), who is always right by her side through her entrepreneurship journey recently joined Crystal at Tony Robbins’ “Unleash the Power Within”. The two walked on FIRE together! "The experience was life-altering" says Crystal. It inspired them to dream even bigger together! Crystal's certifications in human behavior change is customized to have a broad scope; training with the Disney Institute, the Ritz Carlton company, Oprah Winfrey, and the legendary Tony Robbins,have contributed to her expertise, customizing her skill set to what organizations need in today's market.
