Milwaukee, Wisconsin, United States •
$1,501 - $5,000
5.0 (14 reviews)
About
When organizations invite me to speak, they aren’t looking for inspiration alone—they’re looking for a practical, evidence-informed way to protect their people, strengthen culture, and reduce the costs of chronic stress and turnover. I bring a rare intersection of frontline clinical credibility, doctorate-level education, and systems-level implementation experience. I’m a PhD-prepared nurse educator and curriculum designer, and I’m also a healthcare leader who has lived the realities of high-acuity environments. I’ve led teams, navigated complex organizational demands, and helped advance trauma-informed approaches that translate into everyday leadership behaviors—not just theory. My work is grounded in the understanding that burnout is not a character flaw; it’s a predictable neurobiological and organizational outcome when pressure outpaces support. That matters, because the data show the urgency: more than half of U.S. healthcare workers report plans to look for or switch jobs within the next year. Burnout trends remain elevated in large health system samples, reinforcing that this is a sustained workforce issue, not a passing wave. In my keynotes and trainings, I move audiences from awareness to action using my proprietary STOP-IT™ framework—tools that help individuals regulate and recover while guiding leaders to build psychologically safe, high-retention environments. The ROI is real: hospitals can lose millions annually to nurse turnover, and physician turnover is commonly estimated in the $500,000–$1M range per physician.. You are not just a speaker; you are an investment in organizational health and sustainability.
The Healing Connection: Nurse-Patient Communication as a Clinical Intervention
Communication is not just a soft skill—it’s a clinical intervention that shapes outcomes like pain control, adherence, safety, and satisfaction. This course equips nurses with trauma-informed strategies to build rapport, reduce anxiety, and improve the patient experience. Participants learn to navigate difficult conversations, deliver bad news with compassion, and regulate themselves to foster patient trust and recovery. Ideal for bedside nurses, leaders, educators, and care managers, this program is especially valuable for teams facing high-stress interactions, preparing for Magnet or Press Ganey audits, or addressing disparities in patient outcomes. Key takeaways include: evidence linking communication to safety and readmissions, trauma’s impact on nurse-patient exchanges, scripts that build trust without added emotional labor, and tools for staying grounded during high-emotion moments. Rooted in research from IHI, ANCC, and trauma-informed care models.
Beyond The Stethecope
Healthcare professionals face trauma levels rivaling military veterans, from witnessing suffering to enduring systemic pressures. Many carry invisible wounds while being expected to “push through.” This program exposes healthcare’s unspoken trauma epidemic, blending frontline stories with research to show how untreated trauma erodes well-being, teamwork, and patient care. More than awareness, it offers actionable strategies to prevent moral injury, support recovery, and create cultures where caregivers are cared for, too. Ideal for hospital boards, executives, wellness committees, and clinical leaders, the program addresses burnout, compassion fatigue, declining retention, and post-crisis recovery. Key takeaways include: distinguishing stress, burnout, and trauma; understanding ripple effects on teams and outcomes; practical interventions that fit clinical realities; and designing effective peer support and policies that prioritize psychological safety.
Speak Up, Save Lives: Building a Culture Where Safety Concerns Are Heard
Medical errors are a leading cause of preventable death—yet staff often stay silent due to fear of blame or retaliation. This program shows why psychological safety is not a buzzword, but a lifesaving strategy in hospitals and clinics. Drawing from frontline stories and research, it equips leaders and teams to foster open, blame-free communication, reduce harm, and save lives. Ideal for safety officers, directors, supervisors, and executives, it’s essential when reporting is low, sentinel events occur, or staff fear speaking up. Key takeaways include: data linking psychological safety to outcomes, why reporting systems fail, the “3-Second Rule” for courageous conversations, and leader response models that encourage reporting. Grounded in safety science, organizational psychology, and trauma-informed leadership, this interactive course offers real-world tools to build a speak-up culture that prevents errors, strengthens trust, and embeds safety into everyday practice.
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