
Chicago, Illinois, United States •
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About
My goal when speaking is to inspire and help people transform and elevate their work and lives.
DISRUPT, DEFY, DIFFERENTIATE
Three keys of great retail disruption (They will work for you, too!) -- Discover what great disruptors do -- The steps you need to take to disrupt -- How to evaluate what your company is doing now
CREATING THE ULTIMATE CUSTOMER EXPERIENCE
How to have buyers jumping over the competition to get to you -- Discover the importance of a customer-first culture -- How to empower managers to act like owners -- The difference an authentic exchange can make
ORGANIZATIONAL TRANSFORMATION
Build a bridge from where you are to where you want to be -- Discover how the most successful organizations make change happen -- The proven change process -- How important people are to the change process
Your perspective matters!
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