Heather R. Younger, J.D.

This is an interactive speech that mirrors the 7 Laws found in Heather’s bestselling book, The 7 Intuitive Laws of Employee Loyalty. This is meant for supervisors or above, and/or human resources professionals who serve as the coaches to many in management positions. Attendees can expect to be energized by Heather’s talk about what it takes to create truly loyal and engaged employees

Ever wondered why communication always seems to be the problem in your workplace — and virtually any other workplace? In this funny and interactive talk, Heather will reveal the key reasons why organizations often run into communication fumbles and why no one seems to be on the same page. Heather will expect participation in this session and will demonstrate how different communication styles, when paired together, deliver different results and conclusions. Heather will have the audience interacting and will create tons of “aha” moments as it relates to the power each of us has to curate meaningful communications in our workplaces.

This talk is for supervisors and above and is full of stories where leaders exhibited great emotional intelligence with their people — and when they did not. The results are staggering! Attendees will learn about understanding the role of empathy, self awareness and the role that their verbal and non-verbal communications play in curating a masterful employee experience, or NOT. Attendees will laugh and cringe through what Heather presents as a compelling case for all leaders to take their emotional intelligence seriously.