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Has COVID-19 changed the digitalization and tech transformation landscape
GovTech Development During COVID-19: How Technologies Have Helped https://www.dka.global/govtech-event, 2021 Technologies, even before COVID-19, had become an increasingly important part of the workforce. Businesses were looking at technology as a helpful means of engaging with customers, allowing some workplace flexibility, and for a way to introduce automation and faster processes. However, the spread of the novel coronavirus and the shutdown of in-person meetings for non-essential businesses accelerated these adoptions immensely. It forced companies to look into creative digital solutions so that the organizations could continue to function remotely and continue to serve their client base.
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