Personal Details
Presentations
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- Photos (1)
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Books & Articles (4)
Expertise (32)
Relationships
Business Relationships
CRM
Customer Relationship Management
Human-Centered Design
Customer Relationships
Customer Experience
conversational intelligence
Business Psychology
Design Thinking
CX Strategy
CX Transformation
Art of Relationships
Build Meaningful Relationships
Building Effective Business Relationships
Customer Experience Design
Customer Experience Management
Improving Customer Experience
Customer
Customer centricity
Customer Advocacy
Customer Expectations
Customer Engagement
CRM Database Management
customer relationship
cx
Building Meaningful Relationships
Building relationships
Business Value
Diversity, Equity and Inclusion
Awards & certifications (1)
Finalist, Global Impact on the Customer Experience Profession
CX Impact Awards 2022
2022
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Recommendations
Why choose me?
The topics I present transform organizations.