- All (9)
- Videos (2)
- Photos (7)
This speaker hasn't uploaded any slides yet.
This speaker hasn't uploaded any one sheet yet.
This speaker hasn't uploaded any press information yet.
Books & Articles (3)
Business Psychology Customer Experience Business CRM Design Thinking author cx CX Strategy CX Transformation Art of Relationships Build Meaningful Relationships Building Effective Business Relationships Business Relationships Customer Relationships Customer Relationship Management Customer Experience Design Customer Experience Management Improving Customer Experience Build relationships Creating Lasting Relationships Customer Customer centricity Customer Advocacy Customer Expectations Customer Engagement Digital CX mobile crm eCRM Dynamics CRM CRM Database Management customer relationship
Awards & certifications (1)
Finalist, Global Impact on the Customer Experience Profession
CX Impact Awards 2022
Why choose me?
Aligning relationship expectations transforms companies... and people.