Lisa Knowles | SpeakerHub

Personal Details

Bio

Dr. Lisa Knowles is a practicing dentist in Michigan. Her communication degree and dental degree give her a unique perspective into the lives of healthcare professionals. She is a coach and a teacher at heart, so she challenges her audiences to think beyond traditional roles and traditional methods. With almost twenty years of clinical practice, she infuses real life example after example into her speeches to help audience members engage and consider their personal experiences and how they might change their routines to be more successful. She writes extensively for several trade journals and at her own blog site at Beyond32Teeth.com. Her common speaking themes center on leadership and business development, the economics of eco-friendly practice, oral and systemic connections, and the healthy and wealthy healthcare professional.

Degrees (2)

Communication

Alma College

1990 to 1994

Doctorate in Dental Surgery

University of Michigan School of Dentistry

1994 to 1998

Presentations

Presentations (4)

Beyond 32 Teeth: Helping Our Patients Understand the Oral & Systemic Connection

The mouth can tell us so much about our patients' health, yet we never learned this in our training. It's not only what we can see, though, that is so valuable, it is what patients tell us and what we read about in the health history notes. Dr. Knowles teaches doctors and their teams how to connect the dots and help their patients recognize their own health indicators. She brings her medical savviness and strength in communication together to help provide a higher level of care and a higher level of income to all involved.

The Economics of An Eco-Friendly Practice

If we really want to be environmentally green, we need an incentive to get some green (money) in the deal. Dr. Knowles teaches her audiences about the practical sides of LEED (Leadership in Energy and Environmental Design) while also reviewing why thinking more sustainably is better for our health and financial stability in the long run.

How To Produce A Memorable Daily Show

From hiring the right actors to collecting at the box office–this course is for you (and your team). Patients watch us as if we are on stage. Knowing how to create a show stopping patient experience is crucial. Dr. Knowles takes a deep look into interpersonal communication, marketing, and the business side of running your own show. Her background in Communication and Small Business helps her see patient care through a different lens, and she teaches you how to do the same to make your days run as smoothly as a Broadway show! Audience members will ultimately become part of the show and take back memorable concepts for the entire team.

What You Say Determines Your Pay

Case acceptance is challenging when words clumsily come out of our mouths. Our confidence disappears—despite having a great deal of knowledge to share with our patients. With jumbled words, patients become uneasy and case acceptance declines. When patients do not accept treatment, the overall production in the office dips. Without revenue, the practice is unable to afford to pay higher wages and raises become sporadic if at all.
If your goal is to make more money and feel confident in delivering messages, Dr. Knowles will review specific word usage and the A.W.E business technique to help you get the right words out of your mouth. At the same time, she will discuss the importance of word choices in creating the optimal patient relationship. By creating a relationship with your patients through tried and true communication techniques, she will show you how to increase your confidence, increase your case acceptance, watch behaviors change, and ultimately increase your take home pay.