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About
A globally recognized authority in enterprise AI, I have commanded the stage at major industry forums including the World AI Show (2021, 2022, 2023), Global Cloud Native & Open Source Summit | SEA (2022), Indonesia Retail & Ecommerce Summit (2023), Cyber Sec Indonesia (2023), and the Information Security Summit Asia (2022)—alongside exclusive leadership engagements such as the Road to Profitability: Retention Marketing for Growth summit at Raffles Jakarta. With a Doctorate in Business Administration (DBA) in Enterprise Data Science and 13+ years of hands-on AI leadership across India, Indonesia, Japan, and Australia, I translate deep technical authority into measurable commercial outcomes. My work has delivered $1.2M+ annual uplifts, 162% revenue surges, 49% churn reductions, and live strategic programs targeting ~$34M value realization—all while managing $3M–$5M AI budgets and briefing CIOs and boards on 2030+ operating models. My signature talks demystify GenAI, Agentic AI, Digital Twins, Responsible AI Governance, and Cloud-Native MLOps—providing C-suites, technical leaders, and boards with actionable blueprints to de-risk adoption, modernize legacy BSS/OSS, and accelerate AI-driven growth. Internationally published author and a recurring favorite among conference curators, I bring rare executive presence, commercial candor, and magnetic stage energy to every keynote, panel, and fireside chat.
Redefining Customer Experience (CX) with Artificial Intelligence (AI)
Panel • 60 minutes
The session was delivered on Redefining Customer Experience (CX) with Artificial Intelligence (AI) at Jakarta Indonesia.
Audience
Executives and Managers from different Industries
Format
Duration
60 minutes
Delivery
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