Steven Coles, CPP.APMP Fellow

Real-world credibility, not theory: With 30 years of business-winning experience across enterprise SaaS, telecommunications, services, defence, and consulting, I speak from lived leadership, not abstract models. I’ve led high-performing bid, proposal, and customer success teams in complex, high-stakes environments where results truly matter. Audiences don’t just hear what should work, they learn what does work. Enterprise growth from both sides of the equation: Few speakers combine deep expertise in both competitive business development and enterprise B2B customer success. I bring insight from: winning complex, multi-million-pound bids, transforming customer success into a strategic growth engine, building and retaining high-performing teams., aligning leadership, sales, and delivery around measurable outcomes. All of this gives audiences a rare end-to-end view of sustainable growth. A leader who understands pressure: I understand the pressure your audience faces from quarterly targets and competitive intensity to customer scrutiny and talent retention challenges. I speak their language because I’ve led in those environments. That authenticity builds trust and engagement from the moment I step on stage. Professional and easy to work with: I partner with organisers to ensure every session is aligned to your theme, audience maturity, and commercial objectives. Whether keynote, panel, workshop, or leadership session, I deliver content that fits your agenda and lands with impact.