Tammy Dunnett

From employees experiencing more mental and physical health challenges to the impact on patient care, there is no denying that incivility and bullying hurts everyone. Creating psychological safety in healthcare is everyone's business and healthcare organizations know that leaders of all levels have responsibility to model respectful workplace interactions. Leaders will learn two key factors undermining a psychological safe workplace, and learn graceful leadership strategies to creating respectful and supportive work environments. When leaders are equipped with the right tools and support, everyone wins. Objectives: * Explore 2 Reasons Why Incivility and Bullying Exist in Your Organization ​* 3 Powerful Insights Behind Talk-Sick Workplace Behaviors * Difference between a bad day and a bully​ ​* Graceful Leadership Model This presentation is designed for all healthcare leaders

Nurses can provide compassionate and heart-centered care when they have a psychologically safe workplace. The reality is workplace bullying affects more than 60% of nurses on a regular basis, creating toxic environments that put nursing practice and patient outcomes at risk. This inspiring presentation will give you the tools you did not learn in school so you can stop relying on playground tactics and create real world change with real world solutions. Designed to inspire attendees to have more courageous conversations and confidently handle difficult conversations so they can smile more at work. Outcomes * ​Identify the difference between bad days and bullies ​* Signs and Costs of Workplace Bully * Courageous Conversations strategies Audience This presentation is designed for all healthcare professionals