Adrienne Lloyd, MHA

Being a healthcare leader is more challenging than ever. We believe you need an empowered team to help you find success as both an individual and an organization—all while managing issues that inevitably pop up along the way with clarity and confidence. This course will teach you how to build a culture that grows and retains high performers. You'll learn how to clarify your vision, foster your teams' confidence, build strategies so everyone is on the same page, and identify where people may be out of alignment so you can optimize your systems and processes for continuous growth. Learning Objectives - Attendees will: Clarify their vision and learn how to address challenging situations Cultivate confidence in their teams and foster alignment and engagement so they can optimize their systems and processes Create focused strategies so they can grow, optimize, and innovate in their organization to achieve success both personally and professionally

Managing a remote team is challenging and requires different strategies and techniques. Recent studies report that remote workers have increased their work hours, while communication and productivity have sometimes even decreased. Stress levels are at an all-time high for employees and leaders alike as they struggle to focus, stay connected, and then also disconnect at the end of the workday. This session will discuss strategies to keep your team engaged, productive, and collaborative while appreciating the whole person and the unique environments that have evolved. Learning Objectives Define a clear vision for yourself and your team of what the “new normal” can and should look like Outline clear expectations and increase accountability, while building connections to the team and organizational goals Implement methods to create engagement while decreasing redundancy and communication gaps

This session will focus on success strategies, new tools and solutions that can be used across practices of all sizes to optimize and automate processes and key phases of the patient flow to decrease waste, increase standardization of work and outcomes, and improve staff workflows and patient experience. Learning Objectives: Discover opportunities for process improvement and waste reduction Identify solutions to automate and optimize patient cycle time, increase staff training efficiency Implement tools and solutions that mitigate redundancy and communication gaps Understand how you can use tools and solutions to increase performance and create an accountability and engagement culture to increase efficiency, reduce turnover and improve results