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David Penglase's picture

David Penglase

CSP
Director
DAVID PENGLASE SEMINARS
Country or state 
Australia
Fee 
Ask for pricing
Languages 
English
Volunteer:
No

Personal Details

Bio

DAVID is a behavioral scientist, best-selling author, and world class conference keynote speaker, sharing his proven tips and strategies on how INTENTIONAL TRUST impacts leadership, sales, customer engagement and every measure of success in our professional and personal lives.

With degrees in business and the psychology of adult learning, an MBA, a Master Degree in Professional Ethics and Master of Science Degree in Applied Positive Psychology, David combines real-life humor, the power of story and the latest research from the fields of positive psychology and behavioral science.

Most importantly, David ‘comfortably disrupts’, entertains, and inspires people to achieve at their best.

Current position (1)

Director

DAVID PENGLASE SEMINARS

Degrees (4)
Master of Applied Positive Psychology
University of East London
2013
Master of Professional Ethics
University of New South Wales
1995 to 1997
Master of Business Administration (M.B.A.),
University of Technology, Sydney
1990 to 1993
Bachelor of business, Major focus on Human Resource Development and the Psychology of Adult Learning
University of South Australia
1985 to 1989

Presentations

Presentations (2)
The Art and Science of Building Customer Trust

This keynote presentation entertains, inspires and educates delegates on three core elements of trust building, how to fast-track trust with customers and a six-step blueprint on how to engage with customers in ways to help win more new, repeat and referral business.

This keynote presentation entertains, inspires and educates leaders on how to create a work environment where their people flourish and their business thrives. Outlining three core elements of trust that are essential for leaders and explores the importance of ethical behavior and the one core strategy required to determine appropriate decisions and actions that inspire others to release their potential.

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Books & Articles (1)

The Art & Science of Building Customer Trust
18

Expertise (6)

Skills & Trades
Leadership Sales Customer Experience Disruption Self-Mastery
Recommendations
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