David Snead

Transparency reports are customer driven: your customers want to know in what circumstances you might disclose their data to governments. Governments also want to know how you manage their requests. Because of this, transparency reports have increasingly become something that distinguishes great companies from good companies. My keynote will provide you with background on how to begin to create a transparency report. We’ll discuss how cPanel has approached both transparency and providing guidance to law enforcement about the information cPanel does, and does not, have. I’ll also discuss why the history of transparency is important to understanding how this process works, and how we found ways to overcome impediments to transparency.