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Ed Hunt

Principal Consultant
DWF
Country or state 
United Kingdom
Available to 
Global
Fee 
Ask for pricing
Languages 
English
Volunteer
Yes

Personal Details

Bio

Ed is a highly experienced improvement leader working across finance & legal sectors, with particular emphasis on business strategy, process re-engineering, operational excellence, business analysis and customer experience. Ed has successfully delivered reams of improvement projects, developed and led change teams and is a company founder.

Particular expertise is around:

Leadership, strategic management and direction setting capability

Change management

Customer experience & insights analysis

User centred service design

Operations Management

Lean / Sigma Black Belt (professional services)

Change management & stakeholder engagement

Customer Journey Mapping

Business Process Model & Notation & Universal Process Notation

Innovation

Business analysis

Current position (2)

Principal Consultant

DWF

Co Business Owner

Revive and Refresh Skin Aesthetics

Degrees (2)
Acting
St Martins University College
2003 to 2006
International Business Management
Edge Hill Business School
2010 to 2011

Presentations

Presentations (1)
Learn-Share-Leave: Creating an awesome change team

In this talk, Ed, describes his alternative approach to developing new, or redefining existing, Change Functions in professional service organisations. His illustrative style of communication paints a vivid picture for attendees as to how the Learn Share Leave approach has helped shape and excel team performance; adding an exciting new spin/proposal to the traditional 'Recruit to Retain' model.

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Books & Articles (3)

Lear Share Leave: Creating an awesome change team
Law Firms and the Customer Experience Executive
Just Pretty Diagrams?

Expertise (11)

Business
Leadership
Business change Customer Journey Optimization (CJO) Lean culture Communication Management Consulting Lean Content Business learning
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