Increase revenue, reduce cost, and improve productivity is the primary goal of Data Science & Artificial Intelligence, which Shitalkumar demonstrates through his work with measurable success. His achievements include significant customer churn rate reduction, identifying profitable customer segments with a credit worth by developing in-house end-to-end AI technological solutions with strategical implementation.
Mr. Shitalkumar, Senior Data Scientist, PT Smarfren Telecom Tbk, is responsible for developing Data Science Ecosystem and introducing Artificial Intelligence's best practices in the company & Sinarmas Group. He bridges the gap between business stakeholders and technology and develops innovative solutions like data-driven products and services. Churn prediction is one of the enterprise's key projects; Shitalkumar has presented it extensively with root cause analysis and the next best action features. Knowing your customers and their creditworthiness is a primary need in any industry. He has developed a technological solution for credit scoring based on machine learning, which can be used in almost any industry, i.e., identifying defaulters in postpaid services. He is also leading AI projects in Sinarmas groups in other sectors like a bank.
Data Science/ AI Ecosystem is the focus area for him. Restructuring of databases & developing knowledge graph, data retention policies, and indices for different technical and business segments, predictions & classification modeling, fraud/anomaly detection, and customer segmentation are strategically part of the data science /AI Ecosystem, Shitalkumar looking for.
He had also worked with Reliance Jio as a consultant Data Scientist from ASM ESPL. He had worked as an Entrepreneur and handled software development projects, internet marketing, and analytics projects. He was associated with educational institutions like Aegis School of Data Science, Mumbai as a corporate trainer and others, trained 1000+ professionals and students, and delivered 200+ sessions on Data Science, machine learning, and DBMS.
He has acquired MTech in Computer Science and Engineering from the National Institute of Technology, Nagpur.
He is the author of the book "Step up for leadership in Enterprise Data Science & Artificial Intelligence with Big data." shorturl.at/eCVW9 . And co-author of "Web Application Development with R Using Shiny, 3rd Edition" at shorturl.at/nrGK5 .