Takova Wallace-Gay
Associate Professor and Director of Interprofessional Education; CEO-BRIDGE to Better Meds • BRIDGE to Better Meds
Tyler, Texas, United States •
$1,501 - $5,000
About
Most health speakers talk about medication adherence. I solve it. I'm a board-certified ambulatory care pharmacist, Associate Professor, and founder of Bridge to Better Meds™ — a pharmacist-led platform built on the premise that preventable deaths from incorrect medication use are a system failure, not a patient failure. That framing changes everything: the conversation, the strategy, and the outcomes. My talks translate clinical expertise and learning science into action your audience can implement immediately, whether you're a health system closing quality gaps, an FQHC serving underinsured communities, or an educator training the next generation of clinicians. I bring two proprietary frameworks to every stage: the AAA Framework (Awareness, Access, Action) and the BRIDGE Framework, tools your audience leaves with, not just ideas they forget by Monday. The result: rooms that don't just feel inspired...they change behavior.
Speaking Topics
Signature Programs (4)
Every year, 125,000 Americans die not because they couldn't get a prescription — but because they didn't take it correctly. This keynote reframes medication non-adherence as a systemic public health infrastructure failure, not a patient behavior problem. Using the AAA Framework (Awareness, Access, Action), Dr. Wallace-Gay equips health systems, FQHCs, and educators with a new lens and a practical path forward. Audiences leave with language, tools, and urgency to act.
Key Takeaways
- Medication non-adherence is a system design failure — and understanding that distinction changes how organizations respond to it.
- A practical introduction to the AAA Framework (Awareness, Access, Action) for closing the gap between prescription and patient comprehension.
- Concrete strategies health systems and educators can implement immediately to improve medication literacy outcomes in their communities.
- A new vocabulary for talking about medication adherence that reduces patient blame and increases organizational accountability.
Audience
Health systems, Federally Qualified Health Centers (FQHCs), pharmacy schools, public health departments, community health organizations, health educators
Format
Duration
60-90 mins
Delivery
Medication adherence fails not because patients don't care — but because the health system never taught them how. This session applies learning science principles to the medication education process, showing clinical teams and health educators exactly where comprehension breaks down and how to fix it. Dr. Wallace-Gay introduces the BRIDGE Framework (Build Knowledge, Review Regularly, Integrate Into Lifestyle, Develop Questions, Guide Your Team, Empower Action) — a structured, evidence-informed approach that transforms how patients receive, process, and act on medication information.
Key Takeaways
- Why standard medication counseling fails — and the learning science evidence that explains it.
- A step-by-step walkthrough of the BRIDGE Framework and how clinical teams can apply it without adding time to patient encounters.
- Practical tools for measuring whether patients actually understood their medication instructions — not just whether they nodded.
- How improving medication literacy directly impacts quality metrics, readmission rates, and HEDIS scores.
Audience
Medicare Advantage plans, medical directors, quality improvement teams, residency program directors, health system clinical educators
Format
Duration
60-90 mins, half-day
Delivery
Underserved communities carry a disproportionate burden of chronic disease — and a disproportionate share of preventable medication harm. This talk meets that reality head-on. Dr. Wallace-Gay draws on over a decade of community pharmacy practice, faith-based outreach, and clinic-under-the-bridge service to show what medication literacy looks like when it's built for — and with — the communities that need it most. This is not a talk about health disparities. It's a talk about health solutions.
Key Takeaways
- Why standard medication education models fail underserved populations — and what culturally responsive alternatives look like.
- How the AAA Framework (Awareness, Access, Action) was designed specifically to address the barriers most common in underserved communities.
- Real-world examples of community-based medication literacy programs that produced measurable behavior change.
- How organizations can build sustainable community partnerships that extend medication literacy beyond the clinical encounter.
Audience
Community health organizations, faith-based institutions, Federally Qualified Health Centers, community health workers, patient advocacy groups, CHW convenings
Format
Duration
45-75 minutes
Delivery
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