Daudi Mugabi | SpeakerHub

Personal Details

Bio

Customer Experience (CX) Strategist with over 15 years of experience implementing CX programs and helping businesses develop high levels of customer loyalty, increase repeat business, and reduce employee turnover by delivering amazing customer experiences.

Current position (1)

Speaker | Customer Experience Professional

Achievements (1)

Best Speaker

Toastmasters Kampala 2007

Degrees (1)

Masters of Business Administration

Coventry University

2012 to 2013

Presentations

Presentations (1)

Webinar: How to build an Effective Customer Referral Program

Many business owners are unaware of the influence their own clients can have on marketing. Customer referral marketing is one of the most effective strategies to help a business consolidate customers, reinforce brand loyalty, and grow revenues.

This webinar will walk you through all the necessary steps required to build an effective customer referral program from scratch including:

- Identifying a customer segment for the program
- Offering the right value
- Marketing the Referral Program
- Measuring Success

Link: https://youtu.be/uW01O4bFZ5U

Past talks (1)

How to build an Effective Customer Referral Program

Webinar

Online

March 22, 2023