Kimberly Rice

Do you want to develop deep and lifelong relationships with your clients that will ultimately translate into more business? Would you like to implement systems that ensure a smooth and satisfying client experience? If so, you won’t want to miss “Anatomy of a Client Relationship”. Veteran MarCom expert and seasoned speaker Kimberly Rice will share core concepts, sample conversations and time-tested processes that will help you and your staff improve connection with your clients. Attend this interactive and practical program to learn: - Three pillars of strengthening your client service delivery - Building a client-centric practice to enhance receivables - Client interview: Why lawyers need to know what is on their minds - Effective client retention strategies - Approaches to difficult situations - Principles for getting paid what you are worth - How to ask for referrals

Business development has become an invaluable skill as professional services continues to evolve in this competitive environment. Business and law schools, however, don’t teach us how to attract or retain clients. This workshop will help professionals at all levels develop and enhance their skills and ability to advance their careers. They will learn about what is holding them back and what they can do to promote themselves instead – building relationships and attracting and retaining clients. Attendees of this Workshop will: • Acquire tools for effective communication • Develop a marketing mindset • Learn techniques to increase confidence • Practice relationship building • Learn to promote yourself • Learn how to influence first impressions • Hear about ethical considerations for business development • Build visibility to attract and retain clients

Though most business professionals are not thrilled with networking, Kimberly dispels some widely-held myths and outlines a new perspective of how networking can be a high impact business development activity and concrete steps the audience may take to even enjoy this critically important path to prosperity. Join us to learn: • Three things you must do to make networking work for you • The magic question every savvy networker knows and uses for networking success • The secret to gathering business cards Kimberly Rice presents top business etiquette techniques of successful networking (there is a right way), the elevator pitch, and how to position yourself for massive success in 30 days. Researching and marketing strategies you can apply immediately to find the right opportunity.